E-Banking Administrator Job at Finance Trust Bank (FTB) - Career Opportunity in Uganda
Vacancy title:E-Banking Administrator
Jobs at:
Finance Trust Bank (FTB)
Deadline of this Job:
24th November 2017
Duty Station:
Kampala, Uganda
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Job details:
Reports to: Manager Database & Application Support
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 350,000 depositors and over 28,000’ borrowers, through a network of 36 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The E-Banking Administrator will primarily ensure functionality of the bank’s electronic service delivery channels such, ATMs, POS terminals, e- Payments, Online banking and computer applications e.g. ATM-Nimbus, BR.NET, Mobile Banking & Money, Western Union, SWIFT, RTGS etc.
Key Duties and Responsibilities:
- The jobholder will handle the configurations and installation of the E-Banking products’ interfaces with the bank’s core systems and the customer’s sites.
- Develop and Champion new optional Utilities that can be provided over the existing E-banking products infrastructure.
- Work closely with Branch Management, Business and Marketing departments to disseminate necessary information and training/demonstration to the E-banking products users.
- Carry out In-house training of staff.
- Prepare and submit MIS reports as required by end users and update systems backups.
- Approve and implement System Access Rights, Roles & Privileges.
- Ensure 95% and above uptime for the E-banking products and suggest remedies to keep the set uptime percentage
- Follow up with the E-banking product Hardware and Software contractors in problem resolution as per agreed contract response time to ensure a healthy status.
- Carryout Disaster Recovery tests for the bank’s systems.
- The applicant for the Finance Trust Bank E-Banking Administrator job placement should hold a Bachelor’s degree in Computer science
- Professional certification in Systems, Database or Networks.
- Ability to troubleshoot and resolve problems, install and operate monitoring tools and maintain documentation.
- Broad understanding of computer systems, Network operating systems and computer applications.
- Good analytical, diagnostic and communication skills
- High level of integrity and ethical standards.
- Willingness to work outside normal office hours
All qualified candidates should submit their applications which should include; photocopies of academic testimonials, a CV with at least three reference contacts, including the most recent employer, and telephone number to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O. Box 6972, Kampala, Uganda.
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