Head of Operations Job at Compuscan CRB Ltd - Career Opportunity in Uganda
Vacancy title:Head of Operations
Jobs at:
Compuscan CRB Ltd
Deadline of this Job:
Friday, 9th March 2018
Duty Station:
Kampala, Uganda
JOB DETAILS:
JOB TITLE: HEAD OF OPERATIONS
REPORTS TO: MANAGING DIRECTOR
Compuscan CRB Ltd is seeking a skilled and qualified person to fill the position of a Head of Operations.
Purpose of the Role:
- Provide oversight of all die operational aspects of the institution in regard to card creation and delivery
- Provide Leadership, strategic and operational directions to the Information integrity Department.
- Drive operational effectiveness and efficiency of processes within the organisation.
- Manage the performance of employees in the Helpdesk, Card creation, information integrity and Tele-support sections of the business processes against financial and non financial operational targets.
- Responsible for formulating personnel activities and commitment. Is involved in operational and strategic management of the divisions under supervision.
- Responsible for control and direction of the activities in Helpdesk, Tele-support Consultants, information integrity and Card creation. This may include analysis, monitoring and managing variations from expected service level performance and departmental risk management.
- Responsible for meeting budgets, cost savings and setting of targets. Duties and Responsibilities:
Please see detailed attached schedule.
Experience, Knowledge and Skills:
- A Bachelor’s Degree in the Business Administration/Social ' Sciences/Finance or any other equivalent and relevant qualification from a recognized University.
- 5 years working experience in a senior management position in industry related areas like banking /credit
- A Master’s Degree qualification will be an added advantage
- Self-motivated, and self-starter individual who has ability to work in flexible, unstructured, entrepreneurial and team- based environment;
- Ability to interact effectively at all levels within and without the organization
- Good communication skills / Conflict Management
- Personal Leadership / Ability to self
- motivate /Personal impact
- Prioritizing and multi-tasking Ability
- Passion for customer service and maintaining excellent business relationships
- Strong interpersonal skills with the ability to influence different stakeholders;
Only applicants with the listed abilities need to apply. Your application must only have the following items attached to it:
- Short concise Curriculum Vitae (No more than 3 pages)
- Short concise education and qualifications history (No more than 1 page)
- Maximum total pages should be 4 pages. Applications must be emailed to: careers@compuscan.co.ug and the subject line must be HOPS002 only. Applications close on Friday, 9th March 2018. Only candidates with successful applications will be contacted.
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