Technical Officer Job at SolarNow Services - Career Opportunity in Uganda
Vacancy title:Technical Officer
Jobs at:
SolarNow Services (U) Ltd
Deadline of this Job:
Open Until Filled
Duty Station: Kayunga, Kumi, Kyotera, Lira, Mbarara, Rushere, Tororo, Bukwo, Gulu, Iganga, Jinja, Kamwenge, and Kamuli
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Job details:
Our company aims to be client centric and a leading brand.
RESPONSIBILITIES
- Motivation: By adhering to our values: having fun, being the client, being passionate & doing the right thing, which -being the duty of us all!- leads to a pleasant work environment
- Satisfaction: By excellent client care: we distinguish ourselves from others because of our service level to clients, so you represent our company and therefore you act accordingly
- Quality: By ensuring product, installation and user training quality, and, if it does go wrong, to fix it for the client and to prevent it from happening again.
- Service: Do installations; do service; do repair - and solve it once below 10$ quickly.
- Finances: Use the Accountability Form to plan and handle expenditures of activities within the assigned desk budget
- HR moves: You have the right to develop your own Personal Development Plan
- SAS: You have SAS personal access rights to: see and push on service tickets.
Attend the daily meeting, plan & report, be compliant to the Manual procedures & policies, on:
Installation
- Site Survey: execute site surveys within 7 days on request of staff, adhering to policies.
- Quotation: develop quotation within 7 days on request of staff.
- Installation: support installation within 7 days on request of staff. Do LSHS Service cases!
- Service Action: plan, travel and tackle service cases (phone and visit) within 7 days in
your region. Make on the spot swaps if possible; repair; or bring to workshop. - Prevention: in the neigbourhood of service cases, make random spot prevention visits.
Repair: fix incoming products and handle them accordingly (dispose, send back, second hand, etc) within 7 days of arrival.
Job application procedure
Interested candidates can send their motivation letter and CV to recruitmentug@solarnow.eu and copy solarnow@greatugandajobs.com
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