Manager-Representative Officer Job at International Credit Union - Career Opportunity in Uganda
Vacancy title:Manager-Representative Officer
Jobs at:
International Credit Union
Deadline of this Job:
20 December 2017
Duty Station:
Kampala, Uganda
Job details:
Our client, an international Credit Union, is looking for individuals with high integrity, leadership abilities and commitment to fill the position:
Post: Manager-Representative Officer
Reporting to the Regional Manager, the Manager will be responsible for overseeing the daily operations of the Representative Office in Uganda.
Key duties and responsibilities
- Ensure staff deepens connections with members to better understand their needs by asking effective questions and building relationships;
- Ensure staff become trusted advisors to members by presenting the features and benefits of the Credit Union’s products and services;
- Recruit, develop, evaluate and motivate staff to maximize performance and foster a service and sales culture within the Uganda office and across the Credit Union;
- Monitor sales results and execute monthly coaching sessions with staff; maintain records of employee productivity;
- Identify training needs and coordinate training opportunities;
- Develop policies and procedures, and implement effective processes to increase efficiencies; and compliance;
- Maintain-communication between office and senior management through reports and dialogue;
- Manage security of staff and office by analysing security concerns and communicating to senior management;
- Develop and maintain relationships with key customers, vendors and competitors;
- Prepare research and studies on competition, potential markets, and products in identified markets and conduct business development meetings with key client contacts; organize and make presentations and execute marketing and promotional activities.
The ideal candidate should possess;
- A Bachelor’s degree and 10 years of financial services experience (preferably in a retail banking environment), with at least 5 years of management experience;
- Demonstrable leadership and sales skills;
- Excellent oral and written communication skills, with the ability to make effective presentations to groups;
- Excellent interpersonal skills, tact and diplomacy; and
- Ability to implement processes and procedures to ensure efficient operations.
If you believe you fit the profile, please send your application and resume to hr.s@ug.pwc.com by close of business 20 December 2017.
Only shortlisted candidates will be contacted.
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