Engagement Coordinator and Agricultural Specialist Job at Wefarm - Career Opportunity in Uganda
Vacancy title:Engagement Coordinator and Agricultural Specialist
Jobs at:
Wefarm
Deadline of this Job:
12th February 2018
Duty Station:
Kampala, Uganda
Job details:
Wefarm, the world's largest farmer-to-farmer digital network, enables farmers to connect with one another to solve problems, share ideas and spread innovation. Utilizing the latest machine learning technology, Wefarm's service works both online and over SMS Knowledge shared on Wefarm can help famers to produce higher quality product, increase yields, gain insight into marketing pricing, tackle the effects of climate change, source the best seeds, fertilizer and loans, diversify agricultural interests, and much more. For more information visit www.wefarm.org,Twitter:@we_farm, Tel +256 701 515919/ 0778 520696
Post: Engagement Coordinator and Agricultural Specialist
Reports to: Country Manager, Uganda & Head of Product
The Role
- Engagement Coordinator and Agricultural Specialist whose core responsibilities would be to manage farmer engagement with our network to improve user retention, and to leverage his or her agronomic expertise in offering customer support to our Ugandan farmers
- The Engagement Coordinator and Agricultural Specialist should be able to manage long-term engagement strategies and capture insights and learning in order to assist in global product design and delivery.
- The ideal candidate for this role will live the first Wefarm guiding principle which is to make our farmers trust deserved He or she will always act in the best interests of our farmers by ensuring that our engagement strategy ‘s dictated ’ by their challenges and by their needs
Key Responsibilities:
- Support the development of a process for measuring ‘quality of content shared with users, and strive to continually improve the quality of information available through Wefarm
- Research and follow key trends and advances in global agriculture and report these findings back to the wider team on a regular basis
- Advise on Crop cycles and patterns for scheduled communications
- Ensure users’ needs are clearly understood and that the product effectively reflect them
- Provide strategic quality answers to fanners on the system.
- Develop a process for collecting and collating quality tips and answers from Users that can be shared both back to users and more broadly.
- Monitoring of incorrect or inappropriate answers on the system
- 5+ years’ experience in at least one, core agronomics sector: a Bachelor’s Degree or higher in agronomy
- Highly strategic creative and analytical
- Effective, data-focused project manager, especially for long (3+ month) Projects
- Customer-focused, passionate about supporting famers;
- Proficient Speaker and writer of English, Runyankole, and luganda
N.B. Must have the right to live and work in Uganda
Job application procedure
For a full job description and details of how to apply, follow this link
https://wefarm.org/engagement-coordinator-jan-2018/
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