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Principal Public Affairs Officer Job at Civil Aviation Authority (CAA) - Career Opportunity in Uganda


Vacancy title:
Principal Public Affairs Officer

Jobs at:
Civil Aviation Authority (CAA)

Deadline of this Job:
14th February 2018 by 5:00 PM

Duty Station:
Kampala, Uganda




Job details:
Job Ref: CAA/ADV/EXT/02/2018
Reports to: Manager Public Affairs

Civil Aviation Authority (CAA) is a corporate body responsible for the regulation of Civil Aviation in Uganda. It manages Entebbe International Airport and 13 other aerodromes upcountry. CAA carries out its work in conformity with International Civil Aviation Organization (ICAO) Standards and Recommended Practices (SARPS).
Job Summary: The Principal Public Affairs Officer will support the Manager Public Affairs in positioning the organisation in the national, regional and international economy.
Key Duties and Responsibilities:
Input into strategic planning, budgeting and review process
  • Prepares Public Affairs input to the corporate strategy development, budgeting and review process
  • Develops and implements public affairs plans and programmes that meet and promote corporate image and brand visibility.
  • Assists the Manager to ensure that departmental reports are of high quality and are finalised in time.
    Public Affairs Management Process:
    • Responsible for compiling materials and editing for production of the Authority’s publications and production of other promotional materials such as:
    o Calendars
    o Diaries
    o Corporate documentaries
    o Brochures, flyers and the like
  • Disseminates information about CAA and the Aviation Industry as may be deemed appropriate
  • Participates in the organisation of Corporate Conferences and events.
  • Develops press, radio, and TV materials and programmes aimed at promoting the services and image of CAA locally, regionally and internationally.
  • Assists the Manager Public Affairs in developing and maintaining good relations with both the CAA clientele and the press.
  • Assists in carrying out protocol duties.
  •  Implements actions deemed necessary to improve or preserve CAA’s good corporate image.
  • Deputises the Manager Public Affairs
  •  Maintains close relations with media and other key stakeholders.
    Information Management:
  • Develops and maintains a relevant and up to date video and photographic library of CAA activities.
  • Processes information for CAA website and manages the website information for CAA.
  • Participates in organising press conferences and issuing press releases.
  •  Supervises routine monitoring and management of the corporate social media platforms including twitter, facebook, you-tube, etc
    Customer Relations Management:
  • Participates in the preparation of speeches and corporate presentations for senior executives, Board and Ministers, among others for the Authority’s corporate events
  • Responds to customer queries and complaints in a timely and accurate manner and documents all complaints and queries for planning purposes.
  •  Maintains an accurate and up to-date customer data base
  •  Ensures close contact and interface with customers to ensure smooth relations.
  • Coordinates and implements the Authority’s Corporate Social Responsibility programmes.
  • Participates in the planning and execution of all corporate events.
    Others: Perform any other duties as may be assigned by the Supervisor and/or Management from time to time.
Qualifications, Skills and Experience:
  • The applicants for the Civil Aviation Authority (CAA) Principal Public Affairs Officer job opportunity should hold a Bachelor’s Degree in any of the following: i) Mass Communication, ii) Journalism, iii) Communication, iv) Public Relations.
  • A Master’s degree in either i) Mass Communication or ii) Journalism from a reputable University.
  • Possession of post graduate qualifications in media or public relations management will be an added advantage.
  • Seven years of relevant experience in a large commercial organisation with working knowledge of all the following:-
    o Media relations
    o Origination and supervision of corporate publications processes
    o Events management
    o Social media management
    o Interface with senior government officials
    o Interface with management and the Board
    o Interpretation of Corporate policies.
  • Working knowledge of various programmes such as MS Excel., Ms Power Point, Ms Publisher and Ms Word,
  • A high level of initiative and innovativeness,
  •  Organisational awareness,
  • Community relations management skills,
  • A fair knowledge of internal group dynamics,
  •  Stakeholder engagement skills,
  •  Excellent understanding of the linkages between CAA and its affiliates.
  •  Age: Between 30 to 50 years
Job application procedure
All suitably qualified and interested candidates who desire to join the aviation industry should send their hand-written applications with detailed CV and copies of academic certificates plus transcripts with the Job reference number clearly marked at the top left hand corner of the envelope should be sent to the address below. Please indicate your (day time) phone contact.
The Director, Human Resource and Administration,
Civil Aviation Authority (Head Office),
P.O. BOX 5536, Kampala, Uganda.

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