ICT Manager Job at SolarNow Services - Career Opportunity in Uganda
Vacancy title:ICT Manager
Jobs at:
SolarNow Services (U) Ltd
Deadline of this Job:
Open Until Filled
Duty Station:
Kampala, Uganda
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Job details:
Job Summary
The ICT Manager is responsible and accountable for the smooth running of Solarnow’s computer systems in Uganda within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of solarnow’s computing needs.
Reporting
The ICT Manager reports to the Operations Manager and will work collaboratively with other desk managers.
Key Responsibilities
- Planning-Plan, direct, coordinate, and review the work plan for ICT staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.
- ICT Infrastructure-Manage and provide the deployment, monitoring, maintenance and support of all ICT systems, PC’s, operating systems, hardware, software, and telecommunication systems
- Problem Solving-Respond to the needs and questions of computer users concerning their access to resources on the network, stand-alone personal computers, or attached devices; assist in problems relating to various software programs as necessary.
- Communication-Serve as the liaison for ICT with other departments, and gives timely updates by keeping the institution informed of any challenges experienced with the systems.
- Quality service: ICT & company’s SLAs must be warranty.
- Training: Laising with training desk to organise and execute ICT trainings Should oversee the training and impact of the first line response team in the branches and HQ.
Education: Bachelors in Computer Science, IT or Similar field.
Experience:
- At least 3 years of proven work experience with applications packages like Linux Scripting, Odoo, Zabbix, OTRS, WPS
- Proven track record in managing teams and working in complex environments with various stakeholders.
- Monitoring large systems in distributed environment.
- Excellent Organisational Skills
- Strong Leadership and decision making Skills.
- Great IT skills combined with a good head for business.
- Ability to explain complex systems in simple terms.
- Problem solving, communication/listening skills.
- Proactive and takes rational actions; challenge taker
- Result oriented, capable to adapt to a dynamic environment.
The ICT manager is responsible for the administration and implementation of the Management Information System while auditing and development is done by the ICT development team. He/She will provide leadership to ICT operations and infrastructure ensuring that an appropriate technical support framework is in place, including the management and delivery of service support and service delivery. He/She will work closely with other departments to identify, recommend, implement, and support cost-effective technology solutions. As well as these responsibilities, the ICT manager will define and implement ICT policies, procedures, and best practices.
About SolarNow
SolarNow is an Asset financing company that sells high quality renewable energy products and appliances to households and businesses in Uganda. The company started operations in 2011 and has since opened 45 branches throughout Uganda. Expansion to the other East African Countries started in 2016.
Conditions
SolarNow offers industry standard remuneration, health insurance & lunch. The place of work is at SolarNow’s HQ in Kampala (Uganda) but will require regular travel to the branches within Uganda.
Job application procedure
Interested candidates can send their motivation letter and CV to recruitmentug@solarnow.eu and copy solarnow@greatugandajobs.com
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